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Branch Availability

Branch Hours & Availability:

Effective January 10, 2022, our branch lobbies will temporarily be available by appointment only in response to the increase of COVID-19 cases. Drive-up windows will be open for banking services during normal business hours. 

To view the status and hours of our Chemung Canal locations, please click here.


Lobbies by Appointment Only

Branches will remain open, however, our lobbies will be available by appointment only. Drive-up services will also be available during normal business hours.

  • Albany: 132 State Street (518) 434-1212
  • Clifton Park: 25 Park Ave. (518) 579-2080
  • Colonie: 65 Wolf Rd. (518) 438-0046
  • Latham: 581 Loudon Rd. (518) 694-3670
  • Schenectady: 2 Rush St. (518) 579-2478 
  • Slingerlands: 1365 New Scotland Rd. (518) 694-5620
  • Wilton: 3057 Route 50 (518) 430-2832


Lobbies Open Modified Lobby Operations

* Please note: Some locations have modified lobby operations. A limited number of customers will be permitted in the lobby at a time to allow for optimal social-distancing. We ask that customers wait outside until an employee is available to escort them into the branch. Drive-up services are also available during normal business hours. 


Lobbies Open with Normal Business Hours


Learn more about how we've taken other precautionary measures during this time, please click here.

For any questions or concerns, please reach out to our Contact Center by calling (607) 737-3711 or (800) 836-3711, Monday to Friday, 8:00 a.m. - 5:00 p.m., Saturday 9:00 a.m. - 1:00 p.m.