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Temporary Branch Closures / Drive-Up Only

Branch Hours & Availability effective May 26th:

Effective Monday, June 29, we will begin reopening lobbies at select locations which are listed below.  Our other offices will continue accepting transactions only through their drive-up windows, which are also accessible to walk-up pedestrians.  The lobbies of these offices will remain temporarily closed, but are available by appointment only. 

Temporary Branch Closures

  • Albany: 132 State Street

Lobbies Open; Normal Business Hours

  • Clifton Park: 25 Park Ave. (518) 579-2080
  • Latham: 581 Loudon Rd. (518) 694-3670
  • Schenectady: 2 Rush St. (518) 579-2478
  • Slingerlands: 1365 New Scotland Rd.

Drive-Up Windows ONLY; Normal Business Hours

  • Colonie: 65 Wolf Rd. (518) 438-0046
  • Wilton: 3057 Route 50 (518) 430-2832


We are still accepting deposits and loan payments through our Night Drop. Please make sure to include your account number with your transaction. 

If you have a safe deposit box at any of these offices, you may still access it by appointment only. 
Please call our Contact Center at 800-836-3711 to schedule an appointment.


As we continue to monitor this situation closely, we ask that you consider taking advantage of our mobile and web banking services.

Learn more about how we've taken other precautionary measures during this time, please click here.

For any questions or concerns, please reach out to our Contact Center by calling (607) 737-3711 or (800) 836-3711, Monday to Friday, 8:00 a.m. - 6:00 p.m., Saturday 9:00 a.m. - 1:00 p.m.