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Branch Availability

Branch Hours & Availability:

Effective February 7, 2022, our branch lobbies will be available for full service banking. 

To view the status and hours of our Chemung Canal locations, please click here.

Lobbies Open with Normal Business Hours

  • Albany: 132 State Street (518) 434-1212
  • Clifton Park: 25 Park Ave. (518) 579-2080
  • Colonie: 65 Wolf Rd. (518) 438-0046
  • Latham: 581 Loudon Rd. (518) 694-3670
  • Schenectady: 2 Rush St. (518) 579-2478 
  • Slingerlands: 1365 New Scotland Rd. (518) 694-5620
  • Wilton: 3057 Route 50 (518) 430-2832

Lobbies by Appointment Only

Branches will remain open, however, our lobbies will be available by appointment only. Drive-up services will also be available during normal business hours.


Lobbies Open Modified Lobby Operations

* Please note: Some locations have modified lobby operations. A limited number of customers will be permitted in the lobby at a time to allow for optimal social distancing. We ask that customers wait outside until an employee is available to escort them into the branch. Drive-up services are also available during normal business hours. 



Learn more about how we've taken other precautionary measures during this time, please click here.

For any questions or concerns, please reach out to our Contact Center by calling (607) 737-3711 or (800) 836-3711, Monday to Friday, 8:00 a.m. - 5:00 p.m., Saturday 9:00 a.m. - 1:00 p.m.