Menu

Customer Support
Service That Puts You First.
Our Platinum Promise

At Capital Bank, we know that every financial decision tells a story—and we’re committed to understanding yours. Built on a foundation of Mutual Respect, Open & Honest Communication, and Accountability, we’re redefining personal banking. Whether you’re planning for tomorrow, managing today, or just navigating life, we’re here to help you on your financial path.

How to Reach Us
Online

Fill out the form to contact us.

By Phone

You may speak with a customer service representative by calling (800) 836-3711, Monday to Friday, 8:00 a.m. – 5:00 p.m., Saturday 9:00 a.m. – 12:00 p.m.

Make an Appointment

Schedule an appointment online using our online scheduling tool – click here to schedule. We currently offer appointments in person, virtually, and over the phone.

You’ll find all our office locations and phone numbers on our Branch/ATM Locator page.

If your Debit Card has been lost or stolen, please contact us at (800) 836-3711 during normal business hours. After normal business hours, please contact (800) 472-3272.

Contact Us

Contact

Fill out the form below, and we will be in touch shortly.